
In July 2015, the Eastern Michigan University Department of Athletics partnered with The Aspire Group to enhance ticket sales and service efforts through an on-site Fan Relationship Management Center (FRMC) that provides top-of-the-line customer service to Eagle fans. One year into the partnership, the EMU FRMC has increased the number of football season tickets sold by 100 percent compared to 2014, reaching an all-time record high in football season ticket sales.